I am Summer Torres, a multidisciplinary artist turned Technical professional, residing in Alameda, California.

I’m Summer Torres, an IT support specialist with a background that combines technical troubleshooting, customer service, and creative problem-solving. Over the years, I’ve built a robust skill set, from providing first-level technical support to managing administrative tasks and optimizing SaaS tools. My experience includes working in dynamic environments where I developed strong communication skills, empathy for customer needs, and the ability to resolve complex issues with efficiency and clarity.

Previously, I spent eight years as a Video Editor and Production Coordinator, where I honed my organizational and project management skills. This experience gave me a unique edge as I transitioned to IT, bringing creativity and structure to problem-solving in tech. I hold a CompTIA A+ certification and am currently expanding my knowledge in networking and security.

Driven by a passion for learning and growth, I continuously seek opportunities to refine my skills and stay current in an evolving industry. I’m excited to contribute my expertise to a forward-thinking organization where I can make a meaningful impact through efficient, user-focused support.

Outside of work, I am committed to lifelong learning and professional growth. I regularly engage in courses, workshops, and industry events to stay current on tech trends and innovations. With a commitment to excellence and a growth mindset, I’m ready to make a meaningful impact, leveraging my skills, experience, and enthusiasm to drive success and innovation.

Connect with me on LinkedIn to learn more about my journey and professional endeavors.